jennifer miller

emily cohen



project tiering

This powerful system will simplify the way your team works - leaving no question about who should work on each project, who approves it, and how it gets done.

staffing management strategies

Our strategies will help you hire the right people, organize them to make the most of their strengths, and manage them for long-term success.

staff/resource forecasting tool

With our proprietary benchmark-based forecasting tool, you'll be able to plug in your own project plans to determine required future staffing levels.

workflow and process optimization

Our designed and documented workflows and technology recommendations will help your team operate in the fastest, easiest and most effective way possible.

client surveys and account management strategies

Our customized client interviews and surveys will provide you with actionable feedback and account management strategies that improve relationships with your clients and executive stakeholders.

funding structures

We'll work with you to develop the best funding structure to support the business model for your team.

operational and project metrics

To support the growing need for accountability and transparency, we'll recommend the best means of collecting and reporting on meaningful metrics for your organization.

speaking engagements

We are available to speak at industry conferences as well as corporate training sessions and meetings on a range of operational and management topics.

corporate workshops

In our on-site, intensive workshops we'll spend 2-3 days with you and your team doing a deep dive and recommending best practices in all operational areas, or exploring a specific problem area and developing a detailed action plan for improvement.


In addition to our core consulting services, we provide related services that can enhance your results, including:

DISC behavioral assessments

This assessment helps all team-members to understand different behavioral styles and learn how to modify communication skills to improve client relationships and team performance.

technology evaluations

We'll evaluate your technology requirements and supply up-to-date information about a broad range of tools to support the marketing and creative process.